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Experience

Compliance Manager

Lidl & Kaufland (Vietnam) Services Co., Limited

July 2023 - January 2024

Managed social compliance audits across Vietnam, Cambodia, and Myanmar, overseeing one full-time auditor.

  • Informed corporate management about compliance risks for sourcing decisions
  • Successfully delivered 10 audits across multiple countries
  • Managed cross-border compliance operations in Southeast Asia

CSR Consultant

Self-employed

January 2023 - June 2023

Independent corporate social responsibility consulting services.

  • Provided compliance advisory services to various clients
  • Developed CSR strategies for manufacturing companies

Country Manager

Elevate Vietnam Ltd.

August 2022 - December 2022

Managed a third-party audit team, including 10 full-time auditors and 20 subcontractors.

  • Met year-end country target, delivering 3,820 person-days for FY2022
  • Led a team of 30+ audit professionals across Vietnam
  • Streamlined audit processes for improved efficiency

Sustainability Manager

Williams-Sonoma Vietnam LLC

December 2016 - July 2022

Oversaw compliance for 72 suppliers in Vietnam and 28 in the Philippines.

  • Helped CSR Global reach the target of 100,000 workers in well-being programs
  • Led VisionSpring projects in Vietnam
  • Elevated the largest suppliers from D to B ratings over five years
  • Trained Vietnam and Philippines suppliers in the Higg index over three years

Enterprise Advisor

International Labor Organization (BetterWork Vietnam)

May 2011 - November 2016

Conducted audits and provided compliance advice to apparel factories.

  • Developed expertise in compliance partnerships and industrial relations
  • Worked with government agencies on labor standards
  • Advised major apparel manufacturers on compliance improvements

CSR Manager

Esquel Garment Manufacturing Vietnam Co., Ltd

February 2010 - May 2011

Managed environment and social compliance for the company.

  • Managed audits and maintained the ISO 14,001 certificate for the company.

SEA Manager

Sports Gears Co., Ltd

June 2008 - February 2010

Managed the worker relations function for the company.

  • Solved a worker strike and maintained good performance with Adidas

Compliance Manager

Poongin Vina Co., Ltd

September 2007 - June 2008

Managed buyer compliance for the company.

  • Successfully maintained good performance from buyer audits.

IT Manager cum Compliance Manager

Shinsung Vina Co., Ltd

February 2004 - September 2007

Managed IT systems and compliance for a global sewing industry corporation.

  • Managed an IT department with two IT staff members
  • Administered IT systems and PBX infrastructure
  • Handled user support and remote office connectivity
  • Designed and maintained a Windows 2000 Advanced Server environment

IT Group Leader

Nitto Denko Vietnam Co., Ltd

June 2000 - February 2004

Led IT operations for a global electronics corporation.

  • Operated and maintained the Lotus Notes corporate email system
  • Managed leased line and router infrastructure for corporate networks
  • Administered MS SQL Server 2000 and ERP systems
  • Set up and maintained PBX, VoIP, and video conferencing systems
  • Enforced security policies and managed backup solutions
  • Reported directly to the Japanese IT manager

Network Administrator

Petrolimex Corp.

January 1999 - June 2000

Administered network infrastructure for the government petroleum corporation.

  • Set up and maintained an MS Windows NT Server environment
  • Managed fiber optic network infrastructure
  • Administered MS Exchange Server 5.5
  • Implemented remote access solutions for headquarters offices

Network Engineer

HPT Co., Ltd

January 1998 - January 1999

Designed and implemented network solutions as a Hewlett-Packard partner.

  • Designed and set up network projects
  • Provided customer support and technical solutions
  • Gained proficiency in network design and installation

Education

Executive Master of Business Administration

University of Hawaii

2011 - 2013

Executive MBA program focusing on business leadership and management

Bachelor of Electrical & Electronics Engineering

Ho Chi Minh City University of Technology

1992 - 1998

Engineering degree with a focus on Industrial Automation.

Professional Certifications

Applied Data Science Program: Leveraging AI for Effective Decision-Making

Massachusetts Institute of Technology Professional Education - Great Learning

March 2024 - August 2024

Participated in a hackathon to build a machine-learning model that predicts the satisfaction of Shinkansen Bullet Train (in Japan) travelers based on various travel parameters, ranking 29th out of 76 participating teams with a prediction accuracy of 0.8779282.

Current Professional Development

Actively enhancing skills through the following programs:

Data Science Master's Program (Admitted degree candidate)

Harvard Extension School • Spring 2025

Current Courses:
  • Foundations of Data Science and Engineering (Fall 2024 – Completed). Completed with a grade of A in Python-based data science and engineering fundamentals.
  • Statistical Data Modeling (Fall 2024 – Completed). Mastered core techniques in R programming to build and evaluate statistical models, earning a solid B grade.
  • Modern Data Analytics (Spring 2025 – Completed). Leveraged Apache Spark and PySpark on GCP and AWS to design and implement scalable, cloud-native analytics pipelines—earning an A grade.
  • Data Mining, Discovery & Exploration (Spring 2025 – Completed). Developed expertise in Python-based data mining techniques—exploring unsupervised and semi-supervised methods, scalable graph algorithms, and discovery of patterns in massive datasets—culminating in an A grade.
  • Advanced Practical Data Science (Fall 2025 – Now). Advanced Practical Data Science transforms deep learning models into production-ready applications, focusing heavily on Large Language Models (LLMs). The Machine Learning Operations (MLOps) workflow starts with model refinement and extends through deployment using Docker containerization, GCP and AWS infrastructure, and Kubernetes for scaling applications. Data pipeline construction uses TensorFlow Data, TF Records, PyTorch's Dataset and DataLoader classes, along with ETL processes and data versioning for managing large-scale computer vision and language model datasets. Training workflows include multi-GPU setups, experiment tracking with Weights & Biases, and serverless training on Vertex AI, plus fine-tuning techniques for LLMs. Model optimization applies distillation, quantization, compression, and LORA methods. The technology stack builds RESTful APIs for model serving, implements LLM-specific tools like LangChain, LamaIndex, and RAG systems, and develops AI agents. Deployment uses Cloud Functions, Cloud Run, Kubeflow, and Vertex AI Pipelines for hosting and serving models. Post-deployment includes performance monitoring, data drift detection, and testing strategies. The approach requires Python proficiency including NumPy, Pandas, and Matplotlib for data manipulation, shell command expertise for CLI operations, and understanding of virtual machines and isolated software environments for development.
  • Programming in Scala for Big Data Systems (Fall 2025 – Upcoming). An immersive, hands-on course designed to build expertise in Scala, a modern, strongly-typed programming language that is essential for big data engineering. Delving into both object-oriented and functional programming paradigms, advanced data structures, higher-order functions, pattern matching, robust unit testing practices, and essential build tools within the Scala ecosystem using Java, Python, JavaScript, C#, or C++, Apache Spark, Apache Beam, and Kafka Streams. Designed to equip students with proficiency in Scala through real-world programming assignments, exploring concurrency, parallel processing, and the use of popular big data libraries to architect and implement scalable batch and stream processing solutions for modern data systems.

Generative AI for Natural Language Processing

Great Learning • February 2025 - Completed

Engaged in advanced study of generative AI applications in NLP, focusing on large language model APIs, prompt engineering, and building end-to-end NLP solutions—such as sentiment analysis, summarization, and text classification—using Python and LLM frameworks.

Advanced class, Python 100, Jamaican Boa

Code The Dream • March to June 2025

Early admission for Spring 2025, completed, Advanced Python techniques and applications

Advanced class, Node.js, Kangaroo

Code The Dream • July 09 to Oct 24, 2025

Trio admission for Summer 2025, Node.js, In progress

Advanced class, React, Kiwi

Code The Dream • July 09 to Oct 24, 2025

Trio admission for Summer 2025, React, In progress

Advanced class, Ruby on Rails, Kifejaw

Code The Dream • July 09 to Oct 24, 2025

Trio admission for Summer 2025, Ruby on Rails, In progress

#Dreamers in Tech Hackathon

Dreamers In Tech • July 18 to July 20, 2025

Build a project for the Creating_Access_To_Working_Opportunities track.

Skills & Expertise

Data Science & Analytics

Python
R
Data Modeling
Machine Learning
Natural Language Processing

Programming & Technologies

SQL
Data Analysis
Statistical Analysis
Data Visualization

Compliance & Management

Social Compliance Auditing
CSR Management
Project Management
Team Leadership
Stakeholder Management

Industry Knowledge

Manufacturing Compliance
Supply Chain Management
International Labor Standards
Sustainability Frameworks